Reveille for OpenText Intelligent Capture
Provide comprehensive visibility to your capture environment and actively avoid process errors.
- Intelligent Capture 7.x/16.6/20.2/21.4
- Cloud, on-Prem, or Hybrid Deployment
- Configure / No Code
- Agentless
Reveille for OpenText Intelligent Capture provides agentless management and monitoring capabilities to ensure the continued health of Intelligent Capture platforms. Proactively manage your environment to avoid capture operation issues.
Prevent costly capture issues with complete visibility
Reveille’s capabilities for Intelligent Capture include over 50 pre-configured tests targeted at critical components known to cause capture processing exceptions, which includes:
Capture Process Exceptions
- Check batches with priority 0
- Check batches with locks
- Check bathes in error status
- Check batches in hold status
- More
Capture Process Metrics
- Check batch aging
- Check batch creation
- Check batch levels
- Check department batch levels
- More
Capture Input
- Check input file share total file count
- Check input file share file age count
- Check email folder for number of items
- Check Intelligent Capture web service importer
Server Metrics
- Check Intelligent Capture Data Access Layer (DAL) average execution time
- Check DAL data requests
- Check DAL total error count
- Check Intelligent Capture server batch loading
- More
Capture Output
- Check export database connection
- Check export file share total file count
- Check Intelligent Capture web service importer
Connectivity
- Check Intelligent Capture server(s) can be pinged
- Check Intelligent Capture database server can be puinged
- Check Intelligent Capture remoting server can be pinged
- Check Intelligent Capture administration console server can be pinged
- More
Platform
- Check Intelligent Capture windows event log for errors
- Check Intelligent Capture external or internal database log for errors
- Check Intelligent Capture remoting web server
- Check Intelligent Capture administration console web server
- More
Capture Licensing
- Check licensed page and connections count
- Check license expiration date and status
- Check Intelligent Capture REST license status and expiration
Save Intelligent Capture administration time with pre-built features
Out-of-the-box, Reveille’s auto-discover and OpenText Intelligent Capture wizards have working monitors running in minutes.
- ^No coding
- ^50+ Intelligent Capture dashboard metrics out-of-the-box
- ^Set actions against Intelligent Capture issues automatically or with approval
Know if real Intelligent Capture user activity is responsive
Intelligent Capture User Analytics continuously observes user batch creation and document indexing experience within your entire Intelligent Capture environment, including encrypted (SSL) REST-based applications.
- ^Report real user response time usage and service level issues
- ^Detect and alert personnel of suspicious user activity
- ^Reduce mean time to threat detection and time to respond by correlating user, repository, and infrastructure information
Connect Intelligent Capture insights into your environment
Out-of-the-box, Reveille offers an integrated notification and data access subsystem that supports over 25 native connectors to common event correlation, collaboration channels, and incident management systems.
Common Intelligent Capture use cases
- ^We need to detect and resolve hung batches ASAP
- ^Are batches processed within SLA terms?
- ^Are batches created in a timely manner?
Reveille for OpenText Intelligent Capture Resources
