Service Level Assurance. Insights. Actions. Results.
Deliver better service at lower cost. Reveille SENTRY — a partner and software program powered by Reveille — equips MSPs, SIs, and ISVs to outperform SLAs across Enterprise Content Management (ECM), Intelligent Document Processing (IDP), and RPA.
Every organization — whether it's stated, unstated, written, or unwritten — has some level of Service Level Responsibility.
When service levels are measurable, everyone wins. SENTRY makes them measurable — and makes you the provider who proves it.
Keep document and content processes running smoothly.
SENTRY ensures Service Level Assurance for business-critical, document-centric processes — powered by industry leaders like Hyland, ABBYY, OpenText, Tungsten, and more.
Win more deals. Scale with confidence.
- Unlock new logo growth and service expansion without growing your headcount.
- Differentiate in competitive deals with SLA-backed service on platforms like Hyland, OpenText, ABBYY, Microsoft, and others.
- Manage your platforms, customers, or tenants through one pane of glass.
- Accelerate onboarding and go-lives.
The platform behind the watch.
- Exceed service level expectations with over 1,000 OOTB monitoring tests and alerts providing proactive visibility and accelerated time to repair.
- Easy-to-configure, automated self-healing actions that keep processes running.
- Dashboards, reports, and real-time metrics on holistic platform health.
The value of SENTRY's Service Level Assurance — proven, not promised.
Improve Service Levels
95% of organizations meet their content system SLAs with Reveille.
95% SLA ATTAINMENTMinimize MTTD & MTTR
Detect issues faster and decrease unplanned downtime by over 50%.
50%+ LESS DOWNTIMEReduce Trouble Tickets
Reduce trouble tickets by over 50% with automated monitoring.
50%+ FEWER TICKETSFree Manual Resources
"I save at least 20 man hours per week." — MSP Customer
20+ HRS RECLAIMED WEEKLYMore Services Revenue
By offering premium services for ECM, IDP, and RPA applications at scale.
PREMIUM SERVICE TIERSScale Confidently
Proven technology that unlocks operational efficiencies.
MORE LOGOS · SAME HEADCOUNTReveille SENTRY, answered.
What is Reveille SENTRY?
What is Service Level Assurance?
Which platforms does SENTRY support?
How does SENTRY improve service levels?
Who is Reveille SENTRY for?
The watch never blinks.
More logos. Same headcount. The bundle includes the software, the enablement, and the private-label option to put your brand up front and our watch behind it.