Reveille SENTRY ROI
Reveille SENTRY helps MSPs, SIs, and ISVs unlock real ROI through smarter monitoring, faster response, and stronger service level delivery across enterprise content platforms.
Transform the Way You Deliver and Scale Services
Built for Service Providers Empowering Business-Critical Content & Document Processes
| Area | Without SENTRY | With SENTRY | Savings/Gain |
|---|---|---|---|
| Time spent on root cause | 20 hours/week | 3 hours/week | +17 hrs saved |
| SLA penalty incidents | 3 per quarter | 0 per quarter | +$10K–$20K saved |
| Client churn rate | 8-12% annually | 3% annually | +$XXK retained revenue |
| Billable team capacity | 80% | 95% | +more client throughput |
| New logo clients | xx | 10 in year 1 | +$150k new logo revenue |
| Upsold SENTRY clients | xx | 20 in year 1 | +$300k upsell revenue |
| Area | Without SENTRY | With SENTRY | Savings/Gain |
|---|---|---|---|
| Time spent on root cause | 20 hours/week | 3 hours/week | +17 hrs saved |
| SLA penalty incidents | 3 per quarter | 0 per quarter | +$10K–$20K saved |
| Client churn rate | 8-12% annually | 3% annually | +$XXK retained revenue |
| Billable team capacity | 80% | 95% | +more client throughput |
| New logo clients | xx | 10 in year 1 | +$150k new logo revenue |
| Upsold SENTRY clients | xx | 20 in year 1 | +$300k upsell revenue |
~700K Year 1 ROI – What are your numbers?
How SENTRY Delivers ROI on Service Level Assurance
| Without SENTRY | With SENTRY | |
|---|---|---|
| Reactive support | ➡️ | Proactive assurance |
| SLA guesswork | ➡️ | SLA-baseline metrics |
| Manual health checks | ➡️ | Real-time monitoring |
| Siloed tools | ➡️ | Unified observability |
| Limited client insights | ➡️ | Tenant-level reporting |
What is Service Level Assurance for ECM, IDP, RPA?
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Observability from the platform level – not just CPU or disk I/O
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Proactive alerting on slowdowns, exceptions, or service drops
- Automated self-healing to minimize the MTTR gap
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Auditable performance history across tenants or deployments
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SLA alignment with operational metrics clients care about
