Today’s MSPs, SIs, and ISVs are under pressure to guarantee performance and reliability across complex digital ecosystems. From Microsoft 365 to legacy ECM systems, from IDP platforms like ABBYY to modern RPA workflows—keeping services running isn’t enough.
Your clients demand visibility. They expect assurance.
That’s where Reveille SENTRY delivers.
⚙️ What Is Reveille SENTRY?
Reveille SENTRY is an observability platform purpose-built for content-centric processes. It gives MSPs, Systems Integrators, and Software Vendors Service Level Assurance; the power to proactively monitor, detect, and resolve service disruptions across:
- ECM
- IDP
- RPA
With Reveille SENTRY, you can guarantee SLAs, reduce costs, and scale services—without scaling headcount.
👉 See the platform in action →
🔍 Why Traditional Monitoring Tools Aren’t Enough
Generic infrastructure and APM tools fall short when it comes to monitoring content-driven platforms. These platforms often sit behind authentication layers, involve user actions, and span multiple applications.
Reveille SENTRY focuses where others can’t:
- Deep observability into document and workflow health
- Monitoring of end-user actions (e.g., failed document loads, workflow hangs)
- Platform-specific insights for ECM, IDP, and RPA
- SLA tracking tied to business-critical processes
🔑 Top Use Cases for MSPs, SIs, and ISVs
✔ Service Level Assurance for Complex Environments
Track performance trends, set thresholds, and get alerted before a client notices an issue—whether it’s a failed SharePoint sync or a stalled ABBYY flow.
✔ Reduce Mean Time to Detect (MTTD) and Resolve (MTTR)
Pinpoint the exact step, system, or user interaction that triggered an error. Fix it fast. Automate the response.
✔ Grow Revenue Without Growing Staff
SENTRY integrates with your existing PSA/RMM tools, helping you support more platforms and clients with the same team.
✔ Security and Compliance Visibility
Detect unauthorized access, failed logins, and sensitive content movement across systems—with automated actions through Microsoft Defender or SIEM tools.
📊 Supported Platforms
| Category | Supported Platforms |
|---|---|
| ECM | IBM, Hyland, OpenText, Microsoft |
| IDP | ABBYY, Tungsten, OpenText, Hyland |
| RPA | UiPath, Hyland, Tungsten |
💼 Who Uses Reveille SENTRY?
- MSPs managing intelligent automation environments
- SIs deploying intelligent automation stacks across multiple clients
- ISVs supporting software that relies on high-performance content flows
- Service teams delivering mission-critical document and workflow operations
🔧 Key Features for Service Providers
- Real-time SLA tracking and anomaly alerts
- Ability to manage complex environments through a single pane of glass
- Deep visibility into document, workflow, and automation health
- PSA/RMM integrations (HaloPSA, ConnectWise, Datto)
- Dashboards for internal teams and clients
- Low-overhead deployment and multi-tenant ready
📈 Business Value That Scales
- Reduce churn with visible, provable service quality
- Lower costs by automating monitoring and reducing manual tickets
- Expand services across ECM, IDP, and RPA—faster
- Win new clients with differentiated SLA assurance and reporting
🚀 Ready to Modernize Your Monitoring?
If your team supports any part of the content, collaboration, or automation stack, it’s time to move beyond basic monitoring.
Reveille SENTRY gives you observability where it counts—and where your competitors can’t see.
