The Reveille SENTRY Platform
Built for MSPs, SIs, and ISVs supporting intelligent automation, ECM, IDP, and RPA platforms — SENTRY delivers unmatched observability, automated issue remediation, and scalable service assurance.
Your always-on expert – no hiring required
Boost service quality, deepen client relationships, and expand revenue — all with SENTRY.
Observability that sets your service apart
- Catch issues at the platform level – well before your client is impacted
- SENTRY boasts +1000 monitoring tests for platforms like Hyland, ABBYY, OpenText, IBM, Tungsten, Microsoft and more
- Gain service level assurance with service level visibility and 7/24 performance tracking
- See managed environments in a single pane of glass
- Seamlessly integrate SENTRY’s insights and notifications to your other tools
Automation & AI that keeps your clients from calling
- Self-healing workflows — Automatically restart services, clear queues, or notify the right systems — no manual effort required
- Tailored to ECM, IDP, and RPA environments — Not generic IT scripts — actions mapped to the platforms your clients actually use
- AI-driven threshold evaluation— Alert only when something is truly abnormal, not just above a fixed line
Scale Smarter. Serve More. Stress Less.
- Support more clients without more overhead — Multi-tenant architecture and automation let your team manage more environments without scaling staff.
- Onboard new environments in hours, not days — Quickly configure monitoring and automation for ECM, IDP, and RPA platforms with out-of-the-box connectors.
- Standardize service delivery — Use repeatable playbooks, dynamic thresholds, and pre-built monitors and dashboards to ensure consistent performance across clients.